7 Things We Do Better
We challenge you to find another computer repair and consulting firm in the Portland, Oregon area that would dare to make these promises:
- We’ll Respond Within 60-Minutes or Less -
Guaranteed. When you call us with a computer
problem, we guarantee that your phone call will be
either answered immediately or returned within 60
minutes or less by an experienced technician who can
help. If we fail to respond within that time frame, the
work is free.
- Lightning Fast Repairs. You should
not have to wait around all day for your computer to be
repaired. We understand how important your computer
network is to you; that is why we offer our remote
support services. Thanks to this service, we can
securely access your computer network via the Internet
so you don’t have to wait around for a technician to
show up. If we can’t fix it remotely, we’ll dispatch a
technician the same day.
- No Geek Speak. You deserve to get
answers to your questions in PLAIN ENGLISH. Our
technicians will not talk down to you or make you feel
stupid because you don’t understand their “geek speak”.
- 100% Unconditional Satisfaction Guarantee.
You deserve complete satisfaction with our products and
services. We will do whatever it takes to make you
happy. No hassles, no problems. |
- No Unpleasant Or Unexpected Surprises.
You should EXPECT that no damage will be done to your
network or your data. Before we start working on your
computer or network, we will evaluate your problem and
alert you to any potential risks involved in fulfilling
your job. If there are any risks, they will be explained
in full, and your authorization and agreement will be
obtained before the work commences. You can also choose
to have your data backed up before we start any work on
your machine.
- All Projects Completed On Time and On Budget -
Guaranteed. When you hire us to complete a
project, we won’t nickel and dime you with “unforeseen”
or “unexpected” charges. Some incompetent or unethical
technicians will do this because they haven’t properly
planned or researched the project, OR they use it as a
way to extract more money from you. Either way, we don’t
feel that is correct or ethical. That’s why we guarantee
all projects to be done ON TIME with no excuses.
- Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.
So If You Are:
- Sick of working with rude or incompetent computer support people
- Tired of end of the month surprise bills for IT support
- Looking for a company that can fix your computer problems the 1st time around
- Interested in working with a company that stands behind it's work 100% of the time
Call Netropole and Portland Computer Repair at 503-241-3499
